Privacy Policy

This Privacy Policy explains how Grazie Mille Events (“Grazie Mille,” “we,” “us,” or “our”) handles information when you visit our website or contact us to book an event. We keep this policy practical and limited to what we actually collect today.

1. Who controls your information

Grazie Mille Events is operated by Fernanda Padilla. For privacy questions, email Fernanda@graziemillentertainment.com or call 1 (541) 730-2099.

2. Information we collect

We may collect:

• Contact and booking details you submit, such as name, email, phone, guest count, preferred date and time, package interest, add-ons, venue or address, ages of kids, how you heard about us, and special requests.
• Messages you send by email, WhatsApp, phone, or our footer quick form.
• Basic technical data that browsers and hosts typically provide (for example IP address, device/browser type, and pages visited) when you use the site.

We do not ask for payment card details through this website. Deposits are handled after we confirm your booking and send an invoice.

3. How we use information

• Respond to booking and quote requests (usually within 24 hours)
• Confirm availability and prepare insurance, EIN, agreement, and invoice materials
• Plan staffing, games, and logistics for your event
• Communicate about deposits, schedules, weather contingency, and day-of details
• Improve the website and understand which pages help guests book

4. How we share information

We do not sell your personal information. We may share details only as needed with:

• Service providers that help us run the site or receive form submissions (for example a form delivery provider such as Formspree, once connected)
• Venues, schools, or HOAs when you ask us to coordinate access or paperwork
• Professional advisors or authorities when required by law

If you contact us through WhatsApp, Instagram, Threads, Linktree, or Google, those platforms process information under their own policies.

5. Cookies and similar technologies

This site is primarily a static marketing and booking site. Your browser may store basic data needed for the site to function. We do not run a separate advertising cookie program from this site today. If that changes, we will update this policy.

6. How long we keep information

We keep booking and communication records as long as needed to fulfill your request, complete the event, handle follow-up questions, and meet basic business or legal record needs. You can ask us to update or remove contact details that are no longer needed.

7. Your choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to records we must keep for an active or completed booking. Email us at the address above. You can also choose not to submit optional form fields.

8. Children

Our services are often booked by adults for kids’ celebrations. The website and booking form are intended for adults. We do not knowingly collect personal information directly from children online.

9. Security

We take reasonable steps to protect information we receive, but no online transmission is completely secure. Please use care when sharing sensitive venue-access details.

10. Changes

We may update this Privacy Policy as our site or booking process changes. The “Last updated” date at the top will reflect the latest version.

See also our Terms and Conditions.